Warranty Information

We stand behind the quality of our products. All items purchased from NQube come with our comprehensive warranty protection.

Standard Warranty

All products come with a minimum 1-year manufacturer’s warranty against defects in materials and workmanship. This warranty covers:
Manufacturing defects
Material failures under normal use
Workmanship issues

What's Not Covered

The warranty does not cover:
  • Normal wear and tear
  • Damage from misuse or abuse
  • Unauthorized modifications
  • Accidental damage
  • Commercial use (unless specified)

How to Make a Warranty Claim

  1. Contact our support team at info@nqube.net
  2. Provide your order number and description of the issue
  3. Include photos or videos of the defect if possible
  4. Our team will review your claim within 48 hours
  5. If approved, we’ll arrange for repair, replacement, or refund

Extended Warranty

Some products may be eligible for extended warranty coverage. Check your product documentation or contact our customer service team for more information about extended warranty options.

Contact Information

Email: info@nqube.net
Hours: Monday – Friday, 9:00 AM – 6:00 PM EST

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