Return Policy

At NQube, we want you to be completely satisfied with your purchase. If you’re not happy with your order, we’re here to help.

15-Day Return Period

You have 15 days from the date of delivery to return any item for a full refund or exchange. Items must be in their original condition, unused, and in their original packaging.

Return Process

  1. Contact our customer service team at info@nqube.net with your order number
  2. We’ll provide you with a return authorization and shipping instructions
  3. Package your item securely with all original materials
  4. Ship the item back using the provided return label
  5. Once we receive and inspect your return, we’ll process your refund

Non-Returnable Items

The following items cannot be returned:
Digital gift cards (once activated)
Items marked as final sale
Opened food items (for safety reasons)

Refund Timeline

Refunds are typically processed within 5-7 business days after we receive your return. The refund will be credited to your original payment method.

Questions?

If you have any questions about our return policy, please contact our customer service team at info@nqube.net.

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