Warranty Information
We stand behind the quality of our products. All items purchased from NQube come with our comprehensive warranty protection.
What payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, American Express, Discover), PayPal, and digital wallets like Apple Pay and Google Pay. All transactions are secured with SSL encryption for your safety.
How long does shipping take?
Standard shipping typically takes 5-7 business days. We also offer expedited shipping options at checkout for faster delivery. You’ll receive a tracking number once your order ships so you can monitor its progress.
Do you offer international shipping?
Currently, we ship within the United States and Canada. We’re working on expanding our international shipping options. Please check back soon or contact us for updates on international availability.
Can I change or cancel my order?
You can modify or cancel your order within 2 hours of placing it by contacting our customer service team. After this window, orders are processed for shipping and cannot be changed. However, you can always return items according to our 15-day return policy.
How do I track my order?
Once your order ships, you’ll receive an email with a tracking number and a link to track your package. You can also log into your account on our website to view your order status and tracking information at any time.
Still have questions?
Can’t find the answer you’re looking for? Our customer support team is here to help.